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FAQ:

Do bread dough ornaments last?

Yes, I have the very first ornaments I made in 1979.

I do recommend that the ornaments be stored in a Ziploc bag to protect them from moisture and/or humidity. If you live in a humid or moist area, it is very important that you keep your ornaments displayed indoors and when you store them put them in a Ziploc bag. The ornaments are made out of bread dough and do not do well in humid environments naturally. If you have questions about how well the ornaments will hold up in a moist or humid environment please contact us before ordering and we will do our best to advise. 

Do you accept debit/credit cards.
Yes, through Paypal you can use your credit or debit card. A Paypal account is not required to make payment.

When will my order be shipped?
Your order will be processed and shipped in 7-10 business days. (We'll always ship out sooner if possible!)

How do you ship?
Your order will arrive via USPS or UPS.

Can I have my ornament shipped overnight?
Yes, we are able to ship next day air or two day air, UPS, if the order is received by 10a.m. Additional shipping charges would apply. E-mail us about shipping overnight BEFORE you place order. (hello@tistheseasonornaments.com)

What if a name is incorrect when I receive my order?
We guarantee the spelling of the name the way you submitted it with your order. If we make a mistake it will be corrected at our expense. If you submit a wrong spelling, it will be corrected at your expense for return shipping and re-ship.

What is your return policy?

If you’re looking to return your order, we're here to help! Since our ornaments are personalized, we can't take returns unless there was a problem the quality of the ornament you received. Returns are accepted within 30 days of purchase. We will do everything we can to make sure you're satisfied. To initiate a return, contact hello@tistheseasonornaments.com.

Do you make custom ornaments?
We're no longer taking orders for custom ornaments.

Do you sell wholesale?
Yes. Please contact us through the e-mail listed below.

If you have additional questions please e-mail us here:

hello@tistheseasonornaments.com